Get in Touch
Got a question? We’re here to help.
For instant assistance, you may visit our FAQ page to see the answers to the most frequently asked questions.
Couldn’t find the answer you need? You can reach us either way below –
Option 1: Drop us an email.
Option 2: Live chat support is available. Leave a message there if we are not in the working time.
Option 3: You can pick up the phone and call us. The phone numbers are below.
Business Hours
Monday–Friday:
9:00am – 9:00pm (GMT+8)
Saturday:
8:30am – 12:00am (GMT+8)
Phone
(+86) 755 2779 4439
(+86) 180 8888 6039
Email Us
Address
72 Zhangbei Road, Shenzhen

Alats
We’re a group of electronics engineers and audio experts who have decades of experience in amplifiers and speakers. So we know how to create the best possible audio products and understand what it takes to deliver on time and budget.

Spotless Audio
Spotless is a HiFi audio brand that thrives on the creativity and productivity of young minds. It makes amplifiers, speakers, and HiFi-related products.
Spotless is an authentic, simple, approachable, and unpretentious brand of traditional handicrafts.

Shanling
Shanling has been developing audio products for over 30 years. From their first Hi-Fi stereo amplifier to their most recent flagship Bluetooth DAC, they’ve been committed to being at the forefront of technology and creating a top-notch customer experience.
With patented technology licenses from SONY LDAC, Bluetooth BQB, Japanese Audio Association Hi-Res, and more, they’ve established themselves as a leader in the industry. You can find Shanling’s products all over the world today.