Frequently Asked Questions

MSRP is a short form for “manufacturer’s suggested retail price”. It represents the price that a manufacturer recommends the product be sold for.

MSRP is not the price we sell to you. Contact us to claim a discount.

No, MSRP doesn’t include shipping costs.

We will manually calculate the shipping charges as per the product you order, your shipping address, and your expected arrival date.

We work with more than 20 shipping companies. They have their own advantages in timing and costs for delivering goods to different countries and regions. 

Contact us today, and we will work out the best shipping solution for you, for any order size.

Yes, you can.

We can accept sample orders and small orders. Discount is available even you order one sample.

We do not charge any handling fees on orders.

No, we are not a typical online shopping website. So you will not see a shopping cart, and couldn’t place an order online.

Instead, we will assign an agent for you to assist your buying process. All you need to do is submit an online form, or drop us an email.

Why do we prefer to use this traditional way? Machine is cold. We prefer more engagement with people.

Moreover, it can help you save money. Do you know there are more than three shipping methods to your country? You don’t have to pay more for the shipping because we will work out the best solution for you, which a machine can’t do.

For certain countries, we can even prepay the duties for you.

Your order can be shipped within 24 to 48 hours for the products are available in stock. In peak seasons, the processing time could be longer.

For customized orders, please contact us, we will assign you an agent to support you.

Yes, we provide a discount.

MSRP is an acronym for the manufacturer’s suggested retail price. It’s not the price we sell to you.

It’s simple to claim a discount. Just tell us your name, email, and the product’s model number(s) you are interested in, our team will reach you, and offer you the wholesale price.

You can submit a request form online, send us an email or call us.

For Bluetooth speakers, bookshelf speaker stands, some amplifiers, we can provide a logo branding service. This requires a minimum order quantity.

For more information, please submit an online form or send us an email to one﹫isinotech.com.

Please submit a form, or drop us an email to tell us the product, quantity, shipping address, and postcode. We will work out the shipping charges for you.

We work with many professional shipping companies who know the best solution to ship the products to your country at the most competitive cost.

It’s a FREE service; you are under no obligation to buy anything.

Yes, we do. We provide worldwide shipping and deliver the products to your doorstep.

All the packages include a tracking number, so you can always be sure where your parcels are located.

Yes, we can do drop shipping / blind drop shipping for you.

We will make sure the products are securely packed. If there is any damage during the transportation, we will take full responsibility.

For bookshelf speaker stands, the product is heavy, and we will use wooden cases to ensure they are delivered to your doorstep properly.

Yes, we will work out a shipping solution for you.

It depends on the shipping method. The quickest delivery time is 3 to 5 days shipping by express.

Due to the impact of the Covid-19 pandemic, the shipping time is longer than usual.

For large volume goods shipped by sea, the shipping time is 25 to 35 working days to deliver to the USA.

The timing is for your reference only. For more information, please check with your agent.

Your agent will send you the tracking information by email.